First-Line Supervisors of Security Workers

What they do

• Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
• Apprehend or evict trespassers, rule violators, or other security threats from the premises.
• Assign security personnel to posts or patrols.
• Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
• Develop and document security procedures, policies, or standards.
• Explain company policies and procedures to staff using oral or written communication.
• Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
• Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
• Log items distributed to persons, such as keys and key cards.
• Monitor and authorize entry of employees, visitors, or other persons.