Explore by Career/Computer and Mathematical
Computer Network Support Specialists
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
- Median pay
- $73,340
- per year
- 10-year outlook
- +1.8%
- Stable
- Typical entry
- Associate's degree
Key skills
- Critical Thinking
- Active Listening
- Reading Comprehension
- Judgment and Decision Making
- Speaking
- Active Learning
- Monitoring
- Complex Problem Solving
What they do
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Install network software, including security or firewall software.
- Troubleshoot network or connectivity problems for users or user groups.
- Provide telephone support related to networking or connectivity issues.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
Majors that lead here
- 11.0902
- Computer Programming/Programmer, General
- Computer Science
- Computer Support Specialist
- Computer Systems Analysis/Analyst
- Computer Systems Networking and Telecommunications
- Computer and Information Systems Security/Information Assurance
- Network and System Administration/Administrator
- System, Networking, and LAN/WAN Management/Manager
Sources: U.S. Bureau of Labor Statistics (OEWS, Employment Projections) and O*NET, used under CC BY 4.0.